Two million digital bills accessed in 2013 and four million expected in 2014: a great success of Eni gas and electricity''s online services
Two million digital bills accessed in 2013 and four million expected in 2014: a great success of Eni gas and electricity's online services
(pressrelations) -
The easy-to-use and completely free service is accessible through various platforms, including apps for smartphones and tablets, and the website www.famiglia.eni.it
The number of users of Eni webolletta , the digital bill service launched by Eni gas and electricity at the end of 2011, has already reached 800,000. In 2013 alone, users accessed more than 2 million digital bills, a number expected to exceed 4 million in 2014.
The easy-to-use and completely free service is accessible through various platforms, including apps for smartphones and tablets, and the website www.famiglia.eni.it
The webolletta means that all of Eni?s customers can receive a text message and/or e-mail notifying them of their bill at least 10 days earlier than postal delivery, wherever they are.
With a simple click customers can view their bill and manage their archive. They can also take advantage of the online services created by Eni to make life easier for its customers. These services include checking consumption trends through interactive graphics, putting the dates that meter readings are due in their diaries, paying bills online by credit card or direct debit avoiding the need to go to the bank or post office, or even speak to an operator.
Eni is one of the first companies in Italy to have joined the SEPA (Single Europe Payments Area) European banking standard for the direct debiting of bills. This solution is managed entirely in-house and allows customers to request, manage, and revoke their direct debit payments directly with Eni, using multiple contact channels.
The webolletta and direct debit payment of bills gives the customer autonomy over their energy spending and leads to a more transparent relationship with Eni. These initiatives realise the company''s goal of satisfying customers by offering innovative services and contact channels that make energy and bills management simpler and more transparent.
Eni S.p.A.
Piazzale Enrico Mattei, n.1
00144 Rom
Italien
Mail: ufficio.stampa(at)eni.com
Themen in dieser Meldung:
Unternehmensinformation / Kurzprofil:
Eni S.p.A.
Piazzale Enrico Mattei, n.1
00144 Rom
Italien
Mail: ufficio.stampa(at)eni.com
Datum: 19.12.2014 - 00:15 Uhr
Sprache: Deutsch
News-ID 1152840
Anzahl Zeichen: 0
pressrelations.de – ihr Partner für die Veröffentlichung von Pressemitteilungen und Presseterminen, Medienbeobachtung und Medienresonanzanalysen
Diese HerstellerNews wurde bisher 550 mal aufgerufen.
Die Meldung mit dem Titel:
"Two million digital bills accessed in 2013 and four million expected in 2014: a great success of Eni gas and electricity''s online services
"
steht unter der journalistisch-redaktionellen Verantwortung von
Eni S.p.A. (Nachricht senden)
Beachten Sie bitte die weiteren Informationen zum Haftungsauschluß (gemäß TMG - TeleMedianGesetz) und dem Datenschutz (gemäß der DSGVO).
Alle Meldungen von Eni S.p.A.
Hennecke auf der interzum 2025
Messer schließt Pre-FEED-Studie für CO2-Terminal von Ambrian Energy im Hafen Bremen positiv ab
Biokomposit GC green M2571 7G3 A: Nachhaltigkeit trifft Effizienz in der Kunststoffverarbeitung
Fortschritt in der Kupfer- und Graphitbearbeitung
IIoT: Neue LoRaWAN® Funkeinheiten NETRIS® von WIKA ermöglichen Konnektivität vom Messgerät bis in die Cloud